Frequently Asked Questions
What types of labs does NameYourTestPrice.com partner with to offer services to Seekers?
NameYourTestPrice.com partners with qualified labs throughout the world. All labs are certified in some service offerings, with some more than others, with some being Nationally Recognized Testing Laboratories, better known as NRTLs.
What type of testing is offered by NameYourTestPrice.com?
NameYourTestPrice.com does not do the actual testing themselves; rather, they connect Seekers with qualified labs. Due to the extensive network of labs, NameYourTestPrice.com is able to secure testing that includes, but is not limited to, electrical, machinery, medical, HazLoc, FDA, CPSC, biologicals, chemical and more.
Where are the labs located and where can they obtain certifications and verifications?
The labs are located worldwide, and as such, their level of ability to grant certifications and verifications is worldwide and varies according to the specific laboratory.
What if I have a product that I need to have tested for various parts of the world; can NameYourTestPrice.com help?
Yes, NameYourTestPrice.com can help Seekers obtain the necessary compliance necessary to enter or remain in countries throughout the world. They actively partner with labs that are well-versed in obtaining the necessary testing, documentation and certifications needed, be it via a CB Scheme or individual testing.
What is the commission to NameYourTestPrice.com and why is it there?
NameYourTestPrice.com provides a valuable service to Seekers and Labs. Seekers are able to get quotes from multiple labs at one time and Labs are able to quote on simultaneous requests without all the traditional manpower involved. It's a win-win situation for both. In order to do this, NameYourTestPrice.com manages and administers the process, the website and the execution of that relationship, which takes time and has a cost associated with it, hence the commission paid by Labs for winning bids.
Why are there different levels of membership fees for participating Labs?
NameYourTestPrice.com offers different options with varying levels of benefit for participating labs. The more features and benefits a lab receives, the higher the investment. Typically, a higher investment results in a higher return to the Lab.
Do Seekers have to pay anything to participate on NameYourTestPrice.com
No, there is no cost to participate in NameYourTestPrice.com. The goal is for Seekers to secure the best options for their testing needs with minimal amount of effort.
What is the overall NameYourTestPrice.com
Seekers enter the site and are walked through entering their testing needs information, including what is to be tested, related schematics/drawings/information, required certifications, if known, country(ies) for which testing is being completed and desired timelines.
Immediately, all participating Labs are notified and able to view the service request and may bid accordingly.
Once the bid period is complete, the Seeker is sent a notification that a lab has been selected and the "introduction" between Seeker and Lab is made.
After the introduction, the Seeker and the Lab work directly with each other and NameYourTestPrice.com is removed from the situation, as their job of putting those needing testing and those doing the testing together is a success.
What are the different options for paying for testing services?
Payment for services can be made via credit card or direct withdraw from your financial institution.
How does NameYourTestPrice.com facilitate that what the client wants is what the client gets?
NameYourTestPrice.com reviews all service requests. We insure that the work to be performed in defined, that all involved parties understand and agree to what work is to be performed, that only qualified labs are used and a simple service contract is executed before each testing project.
What type of information should a Seeker provide to insure an accurate and expeditious quote?
If know, the specific model numbers or family of products to be evaluated; specific tests or standards to be used, if known; and a list of any relevant tests that have been performed or will be performed by other labs, including in-house testing. Additionally, drawings, schematics and various engineering and bio test results can be helpful in providing the most accurate test quote and can greatly expedite the actual testing process as well.
What if subcontractors are used by participating Labs?
NameYourTestPrice.com and the Seeker must approve the use of a subcontractor for any part of a testing quote/project through NameYourTestPrice.com. Additionally, the subcontractor information must be provided, by name, on the request for quote, including the tests subcontracted.
What are the Terms and Conditions and why is it in place?
The Terms and Conditions document outlines nature of the relationship between all parties, and must be executed prior to any testing commencing. It protects all parties and provides for options should any disputes arise.
What if a Seeker has a change to a quote request once it's been placed on NameYourTestPrice.com and the bidding has begun?
The Seeker should immediately contact NameYourTestPrice.com Customer Care, who will obtain the details of the changes and work with the Lab. Depending on the level of changes, a new quote may be necessary. NameYourTestPrice.com requests that Seekers attempt to be as thorough and forward-thinking when it comes to the placement of their quote request to avoid these types of situations.
Is my credit card information safe?
Yes. We use the highest level SSL encryption technology to secure all of our commerce transactions.
